Shipping policy

We prepare and dispatch all orders within 1‑4 business days after payment confirmation, ensuring minimal waiting time so you can receive your fresh items promptly.

Our standard international delivery typically arrives within 6‑14 days. Delivery time may vary slightly depending on your shipping destination and local customs clearance progress. You may select the rush shipping option at checkout if you require expedited delivery for fresh goods.

Shipping fees are calculated in real time based on order weight and shipping destination. The exact shipping cost is clearly displayed at checkout prior to payment, with no hidden fees or extra surcharges.

International shipments containing fresh products may incur customs duties or import taxes determined by local customs authorities. All applicable charges are the sole responsibility of the order recipient. Please check your local food import regulations before placing an order, as some regions impose restrictions on importing fresh food items. We are not liable for parcels held or confiscated by customs authorities.

We use insulated, shock‑resistant packaging specially designed for perishable fresh produce to maintain product condition during transit. For high‑value orders, optional shipping insurance is available at checkout to cover unexpected transit risks.

Upon delivery, please inspect the outer packaging immediately. If you observe damage, leakage or severe deformation, take photos as evidence, refuse to accept the parcel, and contact us right away. If quality issues are found after signing for delivery, please notify our support team within 48 hours. We will review your evidence and offer suitable return or compensation solutions.

Should you have any questions about shipping, customs rules or fresh‑product delivery, feel free to reach our customer support team. Contact us via email: contact@marcspace.shop or phone: +61 462 839 104.

Thank you for choosing MARCUS QUINN. We continuously optimise our logistics to deliver fresh‑quality goods with fast and reliable service.